Frequently Asked Questions
How can find out about local news for the area?
The local area is served by several local radio stations and local newspapers. Please refer to the links below for further information and features.
http://edinburghnews.scotsman.com/
http://www.radioforth.com/
How do I find out who the energy supplier is for my property?
For all gas queries contact Transco on 0870 608 1524.
For Electricity contact MPAS on 0870 905 0806.
I live overseas. How do I know how much it will cost in my currency?
Please refer to the currency convertor website in the link below:
What are my responsibilities for repairs at my property?
Tenants are responsible for any accidental or negligent damages caused by themselves or their guests. Tenants are also responsible for minor maintenance and renewals including things like light-bulbs, hoover bags, fuses and cooker hood filters. However it is the landlords who are responsible for the building structure and exterior, installations, fixtures, fittings and appliances. Furnishings provided must be safe and smoke alarms are also required. Now landlords have to inform tenants in writing about the ’Repairing Standard’ before the start of any new tenancy. If the tenant notifies the landlord that the house does not comply with the standard then the landlord has a duty to carry out necessary work within a reasonable time. It is now easier for private tenants to make sure their landlord complies with their repair obligations. Instead of going to court, tenants will be able to apply to the Private Rented Housing Panel. We’re happy to report that this has never happened to a property managed by Nichols Associates and we hope it never will. We pride ourselves on responding to tenant maintenance matters promptly and efficiently, whilst also ensuring careful cost control and good value repairs for landlords.
What are the transport links for the area?
Please refer to the weblinks below:
http://www.lothianbuses.com
BAA Edinburgh: Edinburgh Airport
Transport | EdinburghGuide.com
What local attractions can I expect to find in the area?
Please refer to the website for the local tourist board in the link below:
What Schools are in the Area?
Please refer to the Web link below:
http://www.edinburgh.gov.uk/internet/learning/cec_schools_in_edinburgh
What will the Council Tax cost be for the property that I am interested in renting?
Please refer to the Web link City of Edinburgh Council below:
Where can I find Instruction Manuals for my appliance
To find instruction manuals you should check your Property Information File. If you can not find it please then contact our Property Manager.
How quickly do I get back my deposit?
We typically refund tenant deposits by faster payment in to their nominated bank account within 48 hours of receiving proof that all energy bills, council tax & phone/TV bills have been paid in full.
